Save For Web & Devices Not Responding

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hi there, quite new photoshop please gentle

i have created multi layer image @ 8bits per channel , when go save web & devices brings display showing me optimized version ... click on save , brings save dialog grayed out , can not click on anything. can click on cancel on previous window , hides save dialog (but doesn't close it)

please on has totally confused me

paul,

photoshop cs3? os? format , size file you're trying optimize?

thanks.

neil


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