Photoshop CS4 Install Failure


cs4 won't install. fatal exception blue screen once begins installing adobe media player. error, once windows (vista 32-bit), reboots says following:
------------------------------------
problem signature:
problem event name: bluescreen
os version: 6.0.6001.2.1.0.256.6
locale id: 1033

additional information problem:
bccode: 1000008e
bcp1: c0000005
bcp2: aa546703
bcp3: c2303c70
bcp4: 00000000
os version: 6_0_6001
service pack: 1_0
product: 256_1

files describe problem:
c:\windows\minidump\mini112108-04.dmp
c:\users\paula\appdata\local\temp\wer-53367-0.sysdata.xml
c:\users\paula\appdata\local\temp\wer5781.tmp.version.txt
------------------------------------

i've never had install problem before. have cs2 , cs3 still installed. installed administrator, per instructions, didn't seem matter. admin anyways. looked 3 files mentioned in error, found , have system files visible. i've not called tech support yet, hoping avoid that. if looks familiar anyone, i'm listening intently! :) here 2 links snaps of install window , fatal exception window, bit blurred, sorry.

http://www.studioreflections.com/temp/snapshot_%20001.jpg
http://www.studioreflections.com/temp/snapshot_%20002.jpg

please remove adobe air , adobe media player before installing. create separate entries in "add or remove programs" list , need removed manually. there known condition, older versions of air prevent successful install. can exclude such components (air, amp, drive, acrobat.com) choosing custom install. should work.

mylenium


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