cs3 extended to cs4 (non-extended) upgrade still not worked out... hopes dim

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chat informationplease hold route chat adobe representative.
chat informationwelcome adobe.com! name heath. may assist selection today?
heath: hello, how can you?
visitor: hi heath, i'm dave milbut.
heath: hi dave.
heath: how can today?
visitor: wondering eligibility upgrading photoshop cs3 extended edition cs4 (non-extended). jack nack seemed think there oversight in pricing schemes under
visitor: oops... cont...
heath: glad that.
heath: not have option upgraded photoshop cs3 extended photoshop cs4.
visitor: under upgrade eligibility on store screen. posted immediatly after cs4 released, site still hasn't been updated. word on if cs3 ee users able go standard version or going stuck doing ee forever now?
visitor: suppose can use cs2 upgrade cs4 standard, right?
heath: own photoshop cs2?
visitor: yep. full version v6. own every upgrade since then.
heath: thank you.
heath: have used photoshop cs2 upgraded photoshop cs3 extended?
visitor: yes.
heath: okay.
heath: if that's case, not able use photoshop cs2 upgraded photoshop cs4 again.
heath: since, photoshop cs2 has been use upgrading photoshop cs3 extended.
visitor: ok. idea if policy going foreward, or if jack suggested, it's temporary thing until gets worked out?
heath: our customer service team can better assist question. please call 1-800-833-6687 reach our service team.
heath: you'll helped regarding issue.
heath: im happy help. have further questions me?
visitor: nope thanks.
heath: thank visiting adobe.com today! we'd hear comments. please click on 'close' button in upper right corner , take moment complete short survey. thank you!

milbump.

anyone heard john nack on this? can comment here? or can in know comment? i'd copy, i'm not sure direction i'm going yet. extended, i'd know options before proceeding, , i'd cleared others same question, if possible.


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