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Thread: Troubleshooting over the phone?

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how can troubleshoot users wireless on phone? swear, i'm hands on if i'm not physically sitting there i'm lost.

mothers wireless drops out time time on karmic , way can online go upstairs , plug straight in ethernet. convinced use karmic instead of windows 7 if can solve 1 issue she'll have perfect setup.

<edit> never mind - i've called out house directly instead. seems problem wireless router connecting broadband router. when unplug mains few seconds, works again. </edit>

for future, may want try remote assistant. (download here.) easy way remotely administer else's linux machine, , securely.


Forum The Ubuntu Forum Community Ubuntu Official Flavours Support Networking & Wireless [ubuntu] Troubleshooting over the phone?


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